Expecting.Ai adds live surrogacy dashboards for parents and surrogates

Expecting.Ai has launched live journey dashboards for surrogates and intended parents, giving both sides a real-time view of case progress. The rollout is meant to cut confusion, reduce delays and replace manual updates across a process that can last more than a year.

Why it matters: - Surrogacy cases involve many moving parts, and missed updates can add stress for intended parents and surrogates. - Real-time visibility can reduce reliance on emails, phone calls and spreadsheets for status checks. - The change is designed to make a long, emotional process easier to follow for everyone involved.

What happened: - Expecting.Ai announced live journey dashboards for surrogates and intended parents. - The dashboards give both parties a single, real-time view of where a surrogacy case stands. - The rollout is being extended to active cases now.

The details: - A typical surrogacy journey lasts more than a year and includes medical record review, psychological evaluation, background checks, legal contracts, embryo transfer and pregnancy milestones. - Those steps are coordinated across intended parents, surrogates, clinics and case managers. - Intended parents get a personalized dashboard with case number, current status and a visual timeline from match through delivery. - The intended parent view also includes the surrogate profile, payment tracking, secure document upload and signing status, shared journey photos and a direct line to the care coordinator. - Surrogates get a parallel dashboard with the same live timeline, medication tracking, expense reimbursement status and visibility into the intended parents they are helping. - The dashboards update automatically as case managers move a case forward. - The dashboards are part of Expecting Hub, the case management system used to run surrogacy and egg donation cases end to end.

Between the lines: - Expecting.Ai is trying to replace fragmented communication with a shared operating view of each case. - That approach can make the process feel more predictable without changing the underlying medical or legal steps. - Danielle Sanford, Chief Care Officer at Expecting.Ai, said people going through surrogacy already manage enough uncertainty and should not have to chase updates.

What's next: - Expecting.Ai is rolling the dashboards into active cases now. - The company is likely positioning Expecting Hub as a core tool for managing surrogacy and egg donation cases from start to finish. - Expecting.Ai will continue using the platform across its broader fertility services, including surrogacy, egg donation, sperm donation and provider discovery.

The bottom line: - Expecting.Ai is betting that real-time transparency will reduce friction in one of fertility care's most coordination-heavy journeys.